Qualitative UX Researcher, WhatsApp, Meta, Remote UK, May 2022 - present

Integrity team

Postdoctoral researcher, Aalto University, Finland, July 2021 - May, 2022

Postdoctoral researcher at the research group of Janne Lindqvist. My current research includes mixed-method user studies on data practices in diverse contexts like online games and health apps. I am interested in the points of view of various stakeholders including software developers, frontline healthcare professionals, digital product users, and policymakers.

ALECS Marie Skłodowska Curie postdoctoral fellow, Trinity College Dublin, Ireland, July 2019 - July 2021

Postdoctoral fellowship at the Health Technology Design research group with LERO under supervision of Dr Gavin Doherty

UX research, NearForm, Ireland, 2020

Market research for NearForm and research collaboration on multi-stakeholder evaluation of COVID-19 digital contact tracing apps.

UX research, NearForm, Ireland, 2020

Research project on security and privacy of digital health technologies with SilverCloud Health.

UX Researcher, CBA Group Srl, Italy, 2017 - 2019

During my PhD, I worked with "CBA Group Informatica Srl" on the Collegamenti project. My work contributed towards the creation of the app that connected family members and medical professionals caring for older adults residing in a range of aged care facilities (currently app “ParlaConNoi“). The explorative UX Research activities included focus groups, workshops, interviews, and surveys, which led to the development and evaluation (A/B testing and expert reviews) of early-stage prototypes with various stakeholders, such as medical professionals and family caregivers.

Intern, Munich Innovation Labs GmbH, Germany, 2014

Internship and Master thesis on a joined research project of Munich Innovation Labs GmbH and Narvis-Lab of the Ludwig-Maximilians University (LMU) hospital on arthritis detection. My part in the project included the user-centred development of a tablet application UI to support and mediate patient-doctor communication during the intervention, which included user-friendly visualization of medical data collected from the sensors (plots of sound signals).

PhD, Computer Science - University of Trento, Italy, 2016 - 2019

PhD at Social Informatics research group under the supervision of prof. Maurizio Marchese and co-supervision of prof. Fabio Casati;

Thesis title: "Technology-Mediated Information Sharing Within the Triad of Aged Care".

During my PhD, I studied if and how technology-based mediation of information exchange can improve institutionalised care for older adults. I primarily focused on the care triad of family, care professionals, and older adults and identified the needs of family caregivers, work practices in the setting of nursing home care. I also investigated the strategies older adults adopt in sharing their health and daily routine related information, and their reasons to share or not to share, including their privacy and security concerns and preferences.

MA, Computer Science - University of Trento, Italy, 2012 - 2015

The study plan covered the theoretical foundation of computer science (computability, logic, and computational complexity), as well as subjects such as Advanced Networking, Spatial Databases, Embedded systems, and Business Intelligence Techniques.

MA Thesis and Research Project: "Vibroarthography" project of Munich Innovation Group, Narvis-Lab of the Ludwig-Maximilians University (LMU) hospital, and an orthopaedic clinic in Munich. The project aimed at developing a novel technique of arthritis detection. My contribution included the development of a tablet application UI for supporting and mediating patient-doctor communication during the procedure. As a part of a diverse team of engineers, designers, and researchers, I worked on a user-friendly visualisation of medical data collected from the sensors of the arthritis detection device (plots of sound signals). I was also taking part in data collection sessions and conducted user studies with patients and medical staff as well.

MA of engineering, Automated Information Processing and Control Systems - Kazan National Research Technological University, Russia (2007 – 2012)

A five-year engineering specialist degree (Diploma, BA + MA degree equivalent) that covered the development of automated information processing and control systems at KNRTU with a focus on gas and oil refining industries. The study subjects also included programming languages, mathematical modelling, and industrial operating systems.

Thesis: “Document Workflow Management System of the Professional Union Representatives of the University Department”, Advisor: Dmitriy Flax.

Research Methods/Design

Research design and implementation, recruitment, hypothesis building and testing, agile methodologies

Qualitative methods: Interviewing (1:1, semi-structured, deep, group), focus groups and workshops, ethnography, case study, facilitation, transcription, usability studies

Qualitative data analysis: Content, thematic, and discourse analyses; grounded theory, visual/intimate mapping

Presentation of user journeys and stories, strategy, recommendations, and solutions; workshop planning and facilitation; content mapping

Project management roles, peer mentoring, teaching research methods

Data Analysis + Usability Software

Qualtrics, Miro, SPSS (basic knowledge), Survey Monkey, online/remote usability tools

Research Experience

6+ years experience in qualitative data collection and analysis

Radio interviews, blogging, talks, lectures, volunteering